Unit Outline

In this unit, you’ll explore the critical roles of leaders, managers, governing bodies, staff, consumers, and the community in delivering safe, high-quality healthcare services. Effective governance structures, frameworks and systems will be evaluated, emphasising safety and quality requirements. By understanding leadership dynamics and stakeholder engagement, you’ll learn approaches to contribute to improved healthcare outcomes. You will also gain safety and quality perspectives from healthcare and other industries worldwide that you can apply into practice. Throughout your learning you will critique approaches and explore best practices. Additionally, you’ll learn to address challenges and barriers within healthcare systems, equipping you with practical problem-solving skills. This unit prepares you to make a positive impact on healthcare quality and safety.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Appraise the role that leaders, managers, governing bodies, staff, consumers and the community have in delivering safe high quality healthcare services.
2.	Evaluate healthcare organisations' governance structures and the requirements for safety and quality systems.
3.	Critique safety and quality initiatives from healthcare and other industries nationally and internationally.
4.	Communicate solutions to address the challenges and barriers to safe, high quality healthcare systems.

Alterations as a result of student feedback

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Plan	Week 3	30 %	LO1, LO2, LO3, LO4
Assessment Task 2:	Report	Week 7	40 %	LO1, LO2, LO3, LO4
Assessment Task 3:	Infographic	Week 12	30 %	LO1, LO2, LO3, LO4

Assessment details

Assessment Task 1: Plan

Task Description:

Develop a plan that incorporates a healthcare decision-making process where consumers (patients) are actively involved. The plan should be based on a healthcare decision-making scenario and identify the consumers and reasons for their inclusion. Include in the plan an evidence-based strategy for consumer involvement in decision making that is relevant to the scenario. Reflect on the benefits and challenges of involving consumers in healthcare decision making.

Task Length:

2,000 words (10% +/- word count)

Due Date:

Week 3

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Justify the scenario and rationale for consumer involvement in decision making	LO2
2	Identify consumers and provides reasons for their inclusion	LO1
3	Recommend evidence-based strategies for consumer involvement in healthcare decision making.	LO4
4	Critically reflect on the benefits and challenges of consumer involvement in healthcare decision making	LO3

Assessment Task 2: Report

Task Description:

Write a report based on an analysis of a real-world case study of a healthcare organisation. Select a case study organisation and critcally analyse the governance structures and describe how they contribute to safety and quality. Consider aspects such as leadership, culture, responsibility, accountability, risk management, and consumer engagement. Identify a safety or quality issue that the organisation is facing and outline the causes and consequences of this issue. Based on your analysis, propose evidence-based improvements to the governance structure and processes to address the issue.

Task Length:

2,500 words (10% +/- word count)

Due Date:

Week 7

Weight:

40 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Critique the case study organisation’s governance structures and identify strengths and weaknesses.	LO2
2	Identify the causes and consequences of a safety and quality issue including the impacts on staff, consumers and compliance.	LO1
3	Evaluate improvements and explain their contribution in addressing the safety and quality issue.	LO3
4	Communicate a clear set of recommendations to address the safety and quality issue.	LO4

Assessment Task 3: Infographic

Task Description:

In this assignment, you will be required to create an A4 page infographic that promotes the safety of staff in a healthcare organisation. Identify a healthcare organisation and provide a compelling justification for an evidence-based safety initiative to support staff physical or psychological or emotional safety. Provide a visual representation of the initiative including the targeted areas of safety, and the expected outcomes to improve staff safety.

Task Length:

400 words (10% +/- word count ) + A4 Infographic

Due Date:

Week 12

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Justify the safety initiative to support staff safety.	LO1
2	Evaluate approaches to staff safety and wellbeing that support safety and quality in healthcare.	LO2
3	Identify and select evidence-based strategies to improve staff safety in healthcare.	LO3
4	Present a visually appealing and clear infographic.	LO4

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Academic integrity

Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see Important Guidelines & Support.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.

Required Resources

Required reading materials

There is no prescribed text or software for this unit. The learning materials of the unit will be drawn from publications, journal articles and other credible sources/websites. You will be able to access the learning materials through the Learning Content section of the MyLO unit. Journal articles and other readings will be made available throughout the semester via MyLO.