Unit Outline

This unit explores the methods, opportunities and challenges that organisations experience when planning and evaluating ICT. The introduction of new ICT requires an understanding of how to actively manage change to ensure successful implementation and this unit will include tools and techniques to manage that change. This unit will focus on benefits realisation for the justification and implementation of ICT projects and will provide students with tools that will help justify how the benefits of ICT implementation have alignment with the organisational strategic direction. Upon the completion of this unit, students will gain an understanding how to critically analyse and communicate the impact of an ICT implementation from an ethical, systems and organisational perspective.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1	Assess the suitability of an ICT solution using benefit management approaches.
2	Evaluate the realisation of benefits to an ICT investment
3	Analyse the impact of a change management process on stakeholders during an ICT implementation project.
4	Communicate the impact of an ICT implementation to a variety of stakeholders.

Alterations as a result of student feedback

Building on previous student feedback, this unit has been updated to more explicitly link assessment requirements to the Intended Learning Outcomes (ILOs) and to provide greater integration of theoretical content throughout. The assessment structure has been refined to strengthen the application of skills learnt, and the modules have been redeveloped to support this approach. We welcome your feedback on these changes throughout the semester and in the unit surveys.

Teaching arrangements


ATTENDANCE MODE	TEACHING TYPE	LEARNING ACTIVITY	CONTACT HOURS	FREQUENCY
On Campus	Lecture (On Campus)	A structured real-time (i.e. synchronous) activity that involves a mix of presentation of new information/ideas/skills and guided activities related to that information/ideas/skills. All students are expected to attend.	2	Weekly
	Lecture (On Campus)	A structured real-time (i.e. synchronous) activity that involves a mix of presentation of new information/ideas/skills and guided activities related to that information/ideas/skills. All students are expected to attend.	1	Once only
	Workshop	A structured real-time (i.e. synchronous) activity that involves a mix of presentation of new information/ideas/skills and guided activities related to that information/ideas/skills. All students are expected to attend.	1	Weekly

Attendance / engagement expectations

If your unit is offered On campus, it is expected that you will attend all on-campus and onsite learning activities. This is to support your own learning and the development of a learning community within the unit. If you are unable to attend regularly, please discuss the situation with your course coordinator and/or our UConnect support team.

If your unit is offered Online or includes online activities, it is expected you will engage in all those activities as indicated in the Unit Outline or MyLO, including any self-directed learning.

If you miss a learning activity for a legitimate reason (e.g., illness, carer responsibilities) teaching staff will attempt to provide alternative activities (e.g., make up readings) where it is possible.

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Ethics of ICT implementations	Week 9	15 %	LO1, LO3, LO4
Assessment Task 2:	Benefits Management Case	Week 14	35 %	LO1, LO2, LO4
Assessment Task 3:	Professionalism in Teams	Refer to Assessment Description	10 %	LO2, LO3, LO4
Assessment Task 4:	Analysis of ICT change	Refer to Assessment Description	40 %	LO3, LO4

Assessment details

Assessment Task 1: Ethics of ICT implementations

Task Description:

In a group of four students, you will provide a critical analysis on the implementation of ICT into an organisation and discuss the systems impact of that implementation, including any ethical considerations.

Each team member will need to choose one ethical framework and justify the ethical implementation of ICT into an organisation using that framework. Each team member will need to directly contribute and provide their perspective in the final video.

This assignment item includes self/peer assessment, giving students an opportunity to critically evaluate both self and their peers’ contribution and performance in collaborative effort to meet the requirements of this task, under time pressure. The self/peer assessment component is designed to allow students to demonstrate their ability to reflect on the process and outcomes of teamwork and improve individually and collectively.

Task Length:

You should submit a single video file for your group, no more than 7 minutes long.

Due Date:

Week 9

Weight:

15 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Compare and contrast possible solutions for the given problem.	LO1
2	Analyse the impact of the change management process on stakeholders	LO3
3	Produce verbal communication that describes the impact of ICT implementation to stakeholders	LO4
4	Explain (cause and effect) the proposed solutions impact on the problem/business	LO1
5	Reflect and report on your and others' contributions.	LO4

Assessment Task 2: Benefits Management Case

Task Description:

You are to work in groups of 4 to investigate the acquisition and implementation of ICT in an organisation. The details of the proposed ICT implementation project will be provided in the first week of semester on MyLO.

You are to prepare a Benefits Management Case clearly arguing benefits of the adoption of the technology while using the tools identified to support a Benefits Management approach.

This assignment item includes self/peer assessment, giving students an opportunity to critically evaluate both self and their peers’ contribution and performance in collaborative effort to meet the requirements of this task, under time pressure. The self/peer assessment component is designed to allow students to demonstrate their ability to reflect on the process and outcomes of teamwork and improve individually and collectively. The self/peer assessment component is weighted at 5% of the overall assessment task.

Task Length:

The Benefits Management Business Case needs to contain the required elements to meet the assessment criteria and must be able to be submitted to the assessment folder on MyLO.

Due Date:

Week 14

Weight:

35 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Justify how a solution will meet professional standards.	LO1
2	Benefits Management Case has been structured in a coherent format that aligns with a benefits management approach.	LO2
3	Change management proposal is appropriate for the proposed ICT investment.	LO2
4	Provide communication that is benefits management focused.	LO4
5	Reflect on your own and others contributions.	LO4

Assessment Task 3: Professionalism in Teams

Task Description:

You will be asked to consider a number of scenarios that are focused on working in teams and professionalism in the ICT industry. You will need to answer questions based on these scenarios.

There will be a total of five quizzes in this assessment task, each quiz will be worth 2%.

Task Length:

There will be 5 MyLO quizzes delivered through the semester. Each quiz will have 10 questions, these questions will be a mix of multiple choice and short answer questions. You will have 20 minutes to complete each quiz.

Due Date:

Refer to Assessment Description

Weight:

10 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Evaluate the challenges when delivering business changes to achieve ICT benefits	LO2
2	Describe the impact of change on stakeholders	LO3
3	Justify the different types of communication used during ICT implementations.	LO4

Assessment Task 4: Analysis of ICT change

Task Description:

You will be asked to work through workshop activities that will explore ICT change management and systems impact concepts. These activities will be completed during the workshop time. You will be required to conduct an analysis and provide recommendations based on the information provided. You will prepare for these workshop activities by engaging with the unit material for that week prior to attending the workshop. This assessment item will be worked on and submitted during each workshop.

Peer and Self-Review:
Each student of the team will complete a self-assessment and a confidential peer for each workshop.

Each workshop will be weighted at 3 percent for the group work and 1 percent for the individual self and peer reflection.

Task Length:

Assessment task will be completed during workshops for this unit. Assessment length and duration requirements will be communicated for each workshop.

Due Date:

Refer to Assessment Description

Weight:

40 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Provide and rank ICT change management processes.	LO3
2	Analyse the impact of the change management process on stakeholders.	LO3
3	Produce verbal and written communication that describes the impact of ICT implementation to stakeholders.	LO4
4	Reflect on your own and others contributions.	LO4

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Academic progress review

The results for this unit may be included in a review of your academic progress. For information about progress reviews and what they mean for all students, see Academic Progress Review in the Student Portal.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Academic integrity

Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see Important Guidelines & Support.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.