Unit Outline
CNA420
The Quality Culture and implementing quality improvements
Semester 2, 2025
Carl Fiedler
School of Nursing
College of Health and Medicine
CRICOS Provider Code: 00586B

Unit Coordinator
Carl Fiedler
Email: Carl.Fiedler@utas.edu.au
 

What is the Unit About?
Unit Description
You will acquire knowledge about workplace culture and its impact on quality service delivery, factors that facilitate or act as barriers to the development of a quality culture in the workplace and apply this knowledge to critically analyse workplace scenarios.
Intended Learning Outcomes
As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.
On completion of this unit, you will be able to:
1
Evaluate theoretical frameworks in relation to organisational quality and safety culture
2
Critique organisational cultures to identify barriers and enablers impacting quality improvements
3
Apply models and tools to support implementation of quality improvement initiatives and organisational culture change
4
Analyse organisational culture and relevant data to articulate implementation of quality improvement initiatives and organisational change.
Alterations as a result of student feedback
All assessment tasks have been redeveloped and learning content updated in response to student feedback.
 
 
 

Teaching arrangements
ATTENDANCE MODE
TEACHING TYPE
LEARNING ACTIVITY
CONTACT HOURS
FREQUENCY
Online
Individual Study
Individual self-directed learning - 10 hours per week.
10
StudyPeriod 13 times
Online Class
Online webinar - 3 x 1 hour
1
Study Period 3 times
Attendance / engagement expectations
If your unit is offered On campus, it is expected that you will attend all on-campus and onsite learning activities. This is to support your own learning and the development of a learning community within the unit. If you are unable to attend regularly, please discuss the situation with your course coordinator and/or our UConnect support team.

If your unit is offered Online or includes online activities, it is expected you will engage in all those activities as indicated in the Unit Outline or MyLO, including any self-directed learning.

If you miss a learning activity for a legitimate reason (e.g., illness, carer responsibilities) teaching staff will attempt to provide alternative activities (e.g., make up readings) where it is possible.
 
 
 
 

How will I be Assessed?
 
For more detailed assessment information please see MyLO.
Assessment schedule
ASSESSMENT TASK #
ASSESSMENT TASK NAME
DATE DUE
WEIGHT
LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:
Oral Presentation
Week 4
25 %
LO1, LO2, LO3, LO4
Assessment Task 2:
Online Posts and Discussions
Week 10
25 %
LO1, LO2, LO3
Assessment Task 3:
Measuring Organisational Climate Report
Week 13
50 %
LO1, LO2, LO3, LO4
 
Assessment details
Assessment Task 1: Oral Presentation
Task Description:
The presentation is a project pitch of your project plan to a senior staff member. The aim of your pitch is to articulate how you will measure organisational culture. The content should be concise and convincingly convey the reason why your plan is important and what it aims to achieve. You should identify measurement tools and explain your chosen tools. Feedback from this assessment will help clarify the scope and aims of your organisational culture project.
Task Length:
5-minute presentation and 250-word summary
Due Date:
Week 4
Weight:
25 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Rationalise the project plan and aims based on contemporary literature and theoretical framework.
LO1, LO2, LO4
2
Measurement tools align with the aims of the project.
LO3, LO4
3
Critically reflect on feedback to clarify the scope and aims of the project.
LO1, LO4
4
Communicates clearly using current APA style where appropriate.
LO1
 
Assessment Task 2: Online Posts and Discussions
Task Description:
This assessment provides the opportunity to apply concepts learnt during the semester by developing posts, analysing, critically reflecting and evaluating responses from other students.

Part 1: Online Engagement in the Discussion Space

Part 2: Summary Commentary.
Task Length:
1000 words
Due Date:
Week 10
Weight:
25 %
 
 

CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Contribute to the online activities, indicating deep engagement with unit content and academic literature.
LO1, LO2, LO3
2
Critically reflect on your learning in relation to organisational cultural measurement tools, models, and frameworks supported by scholarly sources.
LO1, LO3
3
Communicate clearly using the current APA style.
LO1, LO2, LO3
 
Assessment Task 3: Measuring Organisational Climate Report
Task Description:
You are required to use a validated and reliable tool to carry out an organisational cultural assessment. This can be quantitative, qualitative, or both to identify targets for change and the need for cultural reorientation. Based on your analysis of the collected data, you are required to draft a plan with recommendations for improvement and strategies for potential implementation.
Task Length:
2500 words
Due Date:
Week 13
Weight:
50 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Apply a validated measurement tool(s)to identify the scope of the problem and organisational cultures to be improved.
LO1, LO3
2
Describe and analyse the collected data and draw conclusions with links to theoretical frameworks or models.
LO1, LO2, LO3
3
Design recommendations for organisational cultural improvement and strategies for implementation.
LO4
4
Communicates clearly using current APA style where appropriate.
LO1, LO2, LO3
 
 
 

How your final result is determined
To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes and achieve a final unit grade of 50% or greater. 
Academic progress review
The results for this unit may be included in a review of your academic progress. For information about progress reviews and what they mean for all students, see Academic Progress Review in the Student Portal.
Submission of assignments
Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.
Academic integrity
Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see
Important Guidelines & Support.
Requests for extensions
If you are unable to submit an assessment task by the due date, you should apply for an extension.
 
A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.
 
The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.
Late penalties
Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.
 

Review of results and appeals
You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.
 
 
 

Required Resources
Required reading materials
Required Readings will be provided by your Unit Coordinator.
 
Recommended reading materials
Recommended Readings will be provided by your Unit Coordinator via the Reading List link in MyLO, or the unit Reading List on the University Library website.
 
Other required resources
There are no other resources required for this unit.