Unit Outline

On completing this unit you will acquire advanced problem-solving and analytical skills for the ‘diagnosis’ of service delivery blockages, quality and safety issues, and system inefficiencies. The unit draws upon a solid theoretical and empirical basis and will introduce you to a range of best practice healthcare redesign models and tools for use within primary, secondary, and tertiary healthcare contexts. This unit is a prerequisite for CAM510 Healthcare Redesign Solutions and Implementation. You are expected to undertake a small workplace-based, or simulated, healthcare redesign project as part of CAM509 and CAM510, with assessments tied to key project milestones. This (work integrated) learning approach will provide you with the opportunity to improve patient care using evidence-based strategies while working towards an academic qualification.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1	Utilise Healthcare Redesign theories, frameworks, and concepts to better understand and analyse local health service issues and problems.
2	Select and apply a range of tools and techniques to define, measure and analyse local health service issues and problems.
3	Analyse and synthesise evidence and information to understand a local problem and how it affects patients, staff and organisation.
4	Develop and employ strategies for involving collective engagement in healthcare redesign to understand a local process.
5	Use various methods to communicate evidence, system information and process information relevant to healthcare redesign.

Requisites


REQUISITE TYPE	REQUISITES
Concurrent Pre-requisite	CAM554

Alterations as a result of student feedback

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	PowerPoint Presentation A	Week 5	20 %	LO1, LO2, LO3, LO4, LO5
Assessment Task 2:	Project plan	Week 8	40 %	LO1, LO2, LO3, LO4, LO5
Assessment Task 3:	PowerPoint Presentation B	Week 13	40 %	LO1, LO2, LO3, LO4, LO5

Assessment details

Assessment Task 1: PowerPoint Presentation A

Task Description:

This presentation is an “elevator pitch” of your healthcare redesign project to a potential sponsor. The aim of your presentation is to “sell” your project to a potential sponsor. The content should be short and snappy and convincingly convey the reason why your project is important. A VIVA may be required as a component of this assessment task.

Task Length:

5 - 10 minutes

Due Date:

Week 5

Weight:

20 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Describe a health service issue.	LO3
2	Analyse and synthesise evidence to demonstrate why the problem is important to patients, staff and the organisation.	LO3, LO4
3	Align your problem with improvement frameworks/approaches.	LO1, LO2
4	Communicate effectively with your target audience.	LO5

Assessment Task 2: Project plan

Task Description:

You are required to submit a plan for your intended health service improvement project. You can use an organisational template, but we recommend the template provided in MyLO as it contains the required sections.

Task Length:

1500-2500 words

Due Date:

Week 8

Weight:

40 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Define a local redesign problem.	LO3
2	Develop project documentation informed by redesign frameworks and concepts.	LO1, LO4
3	Design a schedule of project activities to analyse your problem.	LO2
4	Communicate your project plan using audience-appropriate language.	LO5

Assessment Task 3: PowerPoint Presentation B

Task Description:

In this presentation you will present findings from your diagnostics phase. You are expected to provide a brief overview of your project including SMART goals/objectives and evidence that you have (or will) captured the voice of patients, staff, and your organisation (as appropriate), and how you have involved stakeholders. A VIVA may be required as a component of this assessment task.

Task Length:

15 - 20 minutes

Due Date:

Week 13

Weight:

40 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Apply tools and activities to analyse your problem and involve stakeholders.	LO2, LO4
2	Analyse, synthesise and review diagnostic data to identify key issues and the root causes of your problem.	LO1, LO3
3	Present and communicate evidence clearly, logically and succinctly to your audience.	LO5

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Academic progress review

The results for this unit may be included in a review of your academic progress. For information about progress reviews and what they mean for all students, see Academic Progress Review in the Student Portal.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Academic integrity

Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see Important Guidelines & Support.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.