Unit Outline

This unit aims to present a coherent view on the role of knowledge and strategic information management in organisations from a multidisciplinary perspective. Students will gain an appreciation of the sources of information, unstructured and semi-structured knowledge and learn current techniques that permit knowledge and information to be applied to perform organisational activities. This unit will provide students with an understanding of how to strategically manage and govern the ICT function in business organisations. It builds on themes relating to managing ICT as an organisational resource and discusses the ICT function from strategy and governance perspectives. Students will develop skills and knowledge relating to the use of the latest technologies for managing information and knowledge and how to strategically manage and govern the ICT function in business organisations. The unit also emphasises the relationship between theoretical knowledge and its practical application using a real organisation.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Explain and apply best practice principles of a range of ICT management and governance practices to meet the needs of stakeholders.
2.	Explain and apply best practice principles of information and knowledge management practices to meet the needs of stakeholders.
3.	Select and apply appropriate tools and techniques for managing ICT systems with the aim of meeting quality, information and governance requirements.
4.	Create an ICT strategic plan that supports business needs and objectives by working collaboratively with peers and stakeholders.

Alterations as a result of student feedback

N/A

Teaching arrangements


ATTENDANCE MODE	TEACHING TYPE	LEARNING ACTIVITY	CONTACT HOURS	FREQUENCY
Online	Lecture (Online)	A real-time (i.e. synchronous) interactive activity involving the whole class whose primary purpose is the presentation and structuring of information/ideas/skills to facilitate student learning. All students are expected to attend.	2	Study Period 5 times
	Tutorial (Online)	A structured real-time (i.e. synchronous) activity in a small-group setting where the primary purpose is the clarification, exploration or reinforcement of subject content presented or accessed at another time or place (e.g. lecture, preparatory work). It is reliant on student-teacher and student-student interaction and dialogue for achievement of its learning outcomes. The students enrolled in the tutorial are expected to attend.	2	StudyPeriod 12 times
	Independent Learning	Involving reading, listening to audio, watching video, and/or completing exercises and/or quizzes, self-study is individual work undertaken when the student chooses (i.e. asynchronous), most likely through engagement with MyLO. The content is examinable, and may need to be completed prior to attending classes and/or attempting assessment tasks.	2	Weekly

Attendance / engagement expectations

If your unit is offered On campus, it is expected that you will attend all on-campus and onsite learning activities. This is to support your own learning and the development of a learning community within the unit. If you are unable to attend regularly, please discuss the situation with your course coordinator and/or our UConnect support team.

If your unit is offered Online, it is expected you will engage in all those activities as indicated in the Unit Outline, including any self-directed learning.

If you miss a learning activity for a legitimate reason (e.g., illness, carer responsibilities) teaching staff will attempt to provide alternative activities (e.g., make up readings) where it is possible.

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Report - Strategic Requirements	Week 4	25 %	LO1, LO3, LO4
Assessment Task 2:	Plan	Week 7	20 %	LO1, LO3, LO4
Assessment Task 3:	Report - Knowledge Management	Week 10	25 %	LO2, LO3, LO4
Assessment Task 4:	Plan - Strategic	Week 13	30 %	LO1, LO2, LO3, LO4

Assessment details

Assessment Task 1: Report - Strategic Requirements

Task Description:

Options Report

You are to do research to produce an options report based on the organisation’s strategic ICT requirements.
The options report should include the following sections:

• Summary of the problem
• Available options
• Analysis of options
• Recommendations / conclusions

Task Length:

The submission should reflect the business standards of an options report.

Due Date:

Week 4

Weight:

25 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Compare and contrast ICT governance practices in terms of stakeholder requirement.	LO1
2	Apply a stakeholder focus to ICT management to align with best practice.	LO1
3	Use tools and techniques to select an appropriate ICT system to meet quality and governance requirements.	LO3
4	Produce a professional report that could be used by the stakeholder organisation.	LO4

Assessment Task 2: Plan

Task Description:

Implementation Plan

Teams of students are to produce an implementation plan based on the stakeholders organisation’s strategic ICT requirements. The implementation plan should contain an overview of the recommended system, a brief description of the major tasks involved in the implementation, the overall resources needed to support the implementation effort (such as hardware, software. facilities, materials, and personnel), and any site-specific implementation requirements. The implementation plan needs to outline the steps taken to ensure the new system will align with quality, information and governance requirements.

Task Length:

The submission should reflect the weighting for this assignment.

Due Date:

Week 7

Weight:

20 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Apply a stakeholder focus to ICT management to align with best practice.	LO1
2	Use tools and techniques for managing ICT systems to meet quality, information and governance requirements.	LO3
3	Create an implementation plan that enables stakeholders to make an informed choice regarding the implementation of ICT systems that support business needs and objectives.	LO4
4	Produce a professional report that could be used by the stakeholder organisation.	LO4

Assessment Task 3: Report - Knowledge Management

Task Description:

Knowledge Management Overview

Regardless of the industry, size, or knowledge needs of an organisation, the organisation will always need people to lead, sponsor, and support knowledge sharing. Effectiveness of knowledge management depends on how knowledge management processes are aligned with an organisation’s infrastructure and processes, in a manner that supports the achievement of an organisation’s goals.

The knowledge management overview requires a description of the people, process, content/IT, and strategy impact of the organisation’s knowledge management practices, and the processes used to manage and measure knowledge flows.

Task Length:

The submission should reflect the weighting for this assignment.

Due Date:

Week 10

Weight:

25 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Compare and contrast information and knowledge management practices in terms of stakeholder requirement.	LO2
2	Apply a stakeholder focus to information and knowledge management to align with best practice.	LO2
3	Use tools and techniques for managing ICT systems to meet information requirements.	LO3
4	Produce a professional report that could be used by the stakeholder organisation.	LO4

Assessment Task 4: Plan - Strategic

Task Description:

Strategic Plan

Your group’s task is to develop an ICT strategic plan that assists the stakeholder organisation. The ICT strategic plan should include information on the people, staffing, partnerships, organisational changes, and governance required to achieve business outcomes. It should also include an investment portfolio roadmap, timeframes, goals, and a discussion of risks.

The format of this assignment needs to be negotiated with, and approved by, the Unit Coordinator before the team undertakes this task. Formats may include reports, a formal ICT strategic plan, presentations, video pitch, and other non-written formats.

Task Length:

The submission should reflect the weighting for this final assignment.

Due Date:

Week 13

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Compare and contrast ICT governance practices in terms of stakeholder requirement.	LO1
2	Apply a stakeholder focus to ICT management and governance, and information and knowledge management, to align with best practice.	LO1, LO2
3	Use tools and techniques for managing ICT systems to meet quality, information and governance requirements.	LO3
4	Create a strategic plan that enables stakeholders to manage ICT systems that support business needs and objectives.	LO4
5	Produce a professional report that could be used by the stakeholder organisation.	LO4

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.