Unit Outline

A crisis has a material impact on an organisation’s ability to deliver services to the community, reputation, shareholder value and potentially, the viability of the organisation. This requires input from the highest levels to strategically respond to and manage the potential and actual ramifications. Crisis Management requires practitioners to have a comprehensive understanding of core concepts and processes so they can enhance the organisations’ capability to manage a crisis and mitigate the impacts a crisis. This unit provides you with a thorough understanding of the theoretical concepts and practical applications of Crisis Management. You will gain an appreciation of the issues and elements that underlie the practice of Crisis Management and draw upon theoretical concepts, real life case studies and relevant standards. This unit will provide you with the skills and practical experience to translate theoretical concepts on Crisis Management into tangible outputs for industry. This unit provides you with an understanding and the requisite skills that will be interrelated with other units should you proceed further with your postgraduate studies in organisational resilience.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Comprehend theoretical approaches in crisis management.
2.	Apply relevant theoretical perspectives and concepts to crisis management practice.
3.	Produce written work on crisis management that is clearly communicated and meets scholarly and industry requirements.

Alterations as a result of student feedback

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Online Multiple choice quiz	Week 5	20 %	LO1, LO2, LO3
Assessment Task 2:	Proposal to enhance crisis management capability using training that includes exercise and lessons management.	Week 9	30 %	LO1, LO2, LO3
Assessment Task 3:	Assignment evaluating your organisation’s leadership, decision-making and communications during an actual crisis or crisis exercise.	Week 13	50 %	LO1, LO2, LO3

Assessment details

Assessment Task 1: Online Multiple choice quiz

Task Description:

You will complete an online quiz of 40 multiple-choice questions relating to material from Weeks 1-5. This is an open book quiz, meaning you can refer to any material. The task is designed to help you assess your own progress in the unit, and your understanding of key concepts. You have a strict time limit of 40 minutes to complete the quiz. If you fail the first attempt, you will have a SECOND attempt. You will NOT receive a second attempt if you pass the FIRST attempt. Once you open the quiz you must complete it. The quiz will be available on MyLO via the quizzes tab at the top of the screen.

Task Length:

Due Date:

Week 5 (05/Feb/2024)

Weight:

20 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Comprehend theoretical approaches in crisis management.	LO1
2	2	LO1, LO2, LO3
3	AT3	LO1, LO2, LO3

Assessment Task 2: Proposal to enhance crisis management capability using training that includes exercise and lessons management.

Task Description:

What type of exercising is needed to continually improve your organisation’s capability? Using the key principles that you learned about in weeks 5, 6 and 7, evaluate the current state of your organisation’s crisis management capability.
Why should the executive support this proposal? Write a 1,500 words proposal that describes how this proposal supports the broader risk management framework and enhances organisational resilience.
Please access the Assessment Resources module in the ‘Table of Contents’ that provides the rubric for this assessment task.

Task Length:

1,500 words, excluding reference list

Due Date:

Week 9 (03/May/2024)

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Identify the principles that underpin contemporary crisis management capability.	LO1
2	Apply relevant theoretical perspectives and concepts to crisis management capability.	LO2
3	Produce a written proposal that is clearly communicated and meets scholarly and industry requirements.	LO3

Assessment Task 3: Assignment evaluating your organisation’s leadership, decision-making and communications during an actual crisis or crisis exercise.

Task Description:

Evaluate your organisation’s leadership, decision-making and communications during an actual crisis, or crisis exercise, using the key principles that you learned about in weeks 8 to 13. In a written 2,500 words assignment, develop a set of recommendations that are supported by your understanding of the key principles around leadership, decision-making and communications, that will enhance crisis management capability and processes.
Please access the Assessment Resources module in the ‘Table of Contents’ that provides the rubric for this assessment task.

Task Length:

2,500 words, excluding reference list

Due Date:

Week 13 (31/May/2024)

Weight:

50 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Identify the principles that underpin contemporary leadership, decision-making and communications in crisis management.	LO1
2	Apply relevant theoretical perspectives and concepts to the evaluation of an actual crisis or crisis management exercise.	LO2
3	Produce a written evaluation that is clearly communicated and meets scholarly and industry requirements.	LO3

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.