Unit Outline
CSA119
Managing Minor Ailments
Health Study Period 2, 2024
Anna Tompson
School of Pharmacy and Pharmacology
College of Health and Medicine
CRICOS Provider Code: 00586B

Unit Coordinator
Anna Tompson
Email: anna.tompson@utas.edu.au
 

What is the Unit About?
Unit Description
Managing Minor Ailments focusses on patient-centred care with patient counselling concepts and application of communication skills in clinical scenarios. This patient-centred care is extended to the study of over-the-counter (OTC) medications. Principles of drug therapy such as adverse reactions, drug interactions, medication adherence, patient counselling are discussed and applied to simulated cases.
Intended Learning Outcomes
As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.
On completion of this unit, you will be able to:
1.
Describe the underlying causes, risk factors and appropriate management of minor ailments.
2.
Formulate health and medicine advice within case-based scenarios.
3.
Demonstrate patient-centred communication in over-the-counter clinical scenarios.
Requisites
REQUISITE TYPE
REQUISITES
Pre-requisite
CSA118
Alterations as a result of student feedback
In response to the feedback from previous student cohort, changes have been made which may include adjustments to assessments and alignment of some of the timelines. As always, the teaching team will greatly appreciate your feedback both informally during the delivery of the unit in 2024, and formally through the University of Tasmania’s eVALUate surveys following your completion of the unit. Specifically, additional workshops, including opportunities to practice oral counselling skills have been added.
 
 

Teaching arrangements
ATTENDANCE MODE
TEACHING TYPE
LEARNING ACTIVITY
CONTACT HOURS
FREQUENCY
On Campus
Independent Learning
Independent Learning (online modules) – 2hrs per week
2
Weekly
Workshop
Workshop (on campus) 2hrs weekly
2
Weekly
Clinical or Professional Practice
2 x 3 hour community pharmacy placements (54D students only)
3
Study Period 2 times
Online
Independent Learning
Independent Learning (online modules) – 2hrs per week
2
Weekly
Workshop (Online)
Workshop (Online) 2hrs weekly
2
Weekly
Attendance / engagement expectations
If your unit is offered On campus, it is expected that you will attend all on-campus and onsite learning activities. This is to support your own learning and the development of a learning community within the unit. If you are unable to attend regularly, please discuss the situation with your course coordinator and/or our UConnect support team.

If your unit is offered Online or includes online activities, it is expected you will engage in all those activities as indicated in the Unit Outline or MyLO, including any self-directed learning.

If you miss a learning activity for a legitimate reason (e.g., illness, carer responsibilities) teaching staff will attempt to provide alternative activities (e.g., make up readings) where it is possible.
 
It is expected that you will attend all on-campus and on-site learning activities. This is to support your own learning and the development of a learning community within the unit. If you need to miss a learning activity for a legitimate reason (e.g. illness) teaching staff will attempt to provide alternative activities where it is possible.  
If you are unable to attend regularly, please discuss this situation with the course coordinator Mackenzie Williams and/or our UConnect support team. 
In this unit your active engagement will be monitored in the following way:  
  • Attendance and active participation in weekly workshops,   
  • Attendance and active participation in weekly online seminars, and  
  • Completion of all assessment tasks. 
     
 
 

How will I be Assessed?
 
For more detailed assessment information please see MyLO.
Assessment schedule
ASSESSMENT TASK #
ASSESSMENT TASK NAME
DATE DUE
WEIGHT
LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:
Counselling (oral assessment)
Week 2
30 %
LO1, LO2, LO3
Assessment Task 2:
In-class written assessment
Week 10
30 %
LO1, LO2
Assessment Task 3:
Oral examination
Week 12
40 %
LO1, LO2, LO3
 
Assessment details
Assessment Task 1: Counselling (oral assessment)
Task Description:
You will complete a 5-minute oral counselling session during each workshop throughout the study period. Your average mark across these sessions will form your final mark.
Due Date: commencing in Week 2.
Task Length:
5-minute counselling sessions during workshops
Due Date:
Week 2
Weight:
30 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Over-the-counter medication knowledge: including information on accurate dosing, counselling points, appropriate warnings, when to seek further help and self-care advice associated with the condition.
LO1, LO2
2
Professional communication skills: Demonstrate patient-centred communication, including appropriate introductions, empathy, active listening skills, minimal use of technical phrases and appropriate non-verbal communication.
LO3
3
History taking: Demonstrate adequate history taking skills by asking history taking questions and other relevant questions
LO3
 
Assessment Task 2: In-class written assessment
Task Description:
You will undertake an in-class written assessment.
Task Length:
50 minutes
Due Date:
Week 10
Weight:
30 %
 
 

CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Over-the-counter medication knowledge: including information on accurate dosing, counselling points, appropriate warnings, when to seek further help and self-care advice associated with the condition.
LO1, LO2
 
Assessment Task 3: Oral examination
Task Description:
You will undertake an oral examination at the end of the semester.

*This is a hurdle assessment (Must Pass). Both the content component and communication component must be passed.
Task Length:
15-minute assessment
Due Date:
Week 12
Weight:
40 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Over-the-counter medication knowledge: including information on accurate dosing, counselling points, appropriate warnings, when to seek further help and self-care advice associated with the condition.
LO1, LO2
2
Professional communication skills: Demonstrate patient-centred communication, including appropriate introductions, empathy, active listening skills, minimal use of technical phrases and appropriate non-verbal communication.
LO3
3
History taking: Demonstrate adequate history taking skills by asking history taking questions and other relevant questions
LO3
 
 
 

How your final result is determined
To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.
Submission of assignments
Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.
Academic integrity
Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see
Important Guidelines & Support.
Requests for extensions
If you are unable to submit an assessment task by the due date, you should apply for an extension.
 
A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.
 
The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.
Late penalties
Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.
Review of results and appeals
You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.
 
 

 
 

Required Resources
Required reading materials
No required reading materials 
 
Recommended reading materials
Rutter P, Newby D. Community Pharmacy: Symptoms, Diagnosis and Treatment. 4th ed. Elsevier; 2020 
 
Other required resources
No other required reading materials