Unit Outline

During this unit students will acquire knowledge, critically review and communicate key information in relation to theoretical models and frameworks of quality evaluation.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Identify and describe a range of theoretical models and frameworks of quality evaluation.
2.	Implement a method to identify attributes of your service delivery that are critical to delivered quality.
3.	Identify and select relevant methods to collect and communicate improvement opportunities to health services practitioners and other audiences.
4.	Analyse theoretical frameworks that support knowledge-based risk assessments to be used in the minimisation and control of ongoing risks.

Alterations as a result of student feedback

No alterations have been made as a result of student feedback.

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Quiz	Week 5	20 %
Assessment Task 2:	Online Posts and Activities	Week 10	30 %	LO1, LO2, LO3, LO4
Assessment Task 3:	Survey and Semi-Structured Interview Design	Week 13	50 %	LO1, LO2, LO3, LO4

Assessment details

Assessment Task 1: Quiz

Task Description:

This assessment task requires you to address concepts covered in the first four weeks of the unit.

Please ensure you allocate one uninterrupted hour to complete the quiz

Assessment task 1 opens Week 4 and closes Week 5.

Task Length:

One hour

Due Date:

Week 5

Weight:

20 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)

Assessment Task 2: Online Posts and Activities

Task Description:

This assessment task includes the posts you make on the discussion board during the semester. Please note the following weeks have short activities that are to be completed and your responses posted on the discussion board:
Weeks: 1, 2, 3, 4, 5, 6, 7, 9, 10, 11

Task Length:

1000 words

Due Date:

Week 10

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Completes all activities in the weeks identified in the directions for the assessment	LO1, LO2, LO3, LO4
2	Contribution to the activities indicate deep engagement with unit content and academic literature and are completed in a timely manner	LO1, LO2, LO3, LO4
3	Communicate clearly and succinctly using the current APA Style.	LO1, LO2, LO3, LO4

Assessment Task 3: Survey and Semi-Structured Interview Design

Task Description:

This assessment task requires you to design interview questions and a short survey to collect Voice of Customer data.

Task Length:

2000 words

Due Date:

Week 13

Weight:

50 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Identifies the context for survey design and aligns this with NSQHCS Standard 2 Partnering with Consumers	LO1, LO2, LO3, LO4
2	Provides a summary of existing patient centred care research in the selected area	LO1, LO2, LO3, LO4
3	Designs interview and survey questions that explicitly address ‘Voice of Consumer’ data collection techniques	LO1, LO2, LO3, LO4
4	Justifies decisions for survey and interview questions and incudes a rationale for the design	LO1, LO2, LO3, LO4
5	Discusses anticipated benefits of data gathered from the research methods	LO1, LO3
6	Provides well considered recommendations based on the research evidence	LO3
7	Communicates clearly and succinctly using the current APA style.	LO1, LO3

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.