Unit Outline

This unit equips students to apply an advanced body of knowledge relating to quality service management to develop and implement 'quality' policy.

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Critique theoretical frameworks and use this analysis to explore the impact of power and politics on organisational policy creation and implementation, including the development of effective quality policies
2.	Critically analyse the factors that support or prevent the achievement of quality policies’ intended results
3.	Apply analytical skills to select relevant models and methods to prepare stakeholder analyses and write policy briefing documents, including communication strategy
4.	Review and identify strengths and weaknesses in existing policies, prepare and develop policy briefing documents and promote informed policy debate

Alterations as a result of student feedback

No alterations have been made as a result of student feedback.

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Written Critique and Policy Project Charter	Week 5	15 %	LO1, LO2, LO4
Assessment Task 2:	Stakeholder Analysis of your Workplace and Policy Briefing Document.	Week 10	45 %	LO1, LO2, LO3, LO4
Assessment Task 3:	Sustainability Policy, RaCI Matrix, Policy Implementation Plan and Short Reflection.	Week 13	40 %	LO1, LO2, LO3

Assessment details

Assessment Task 1: Written Critique and Policy Project Charter

Task Description:

This assessment task is in 2 Parts.
Part 1: Provide a detailed description and critique of activities in your workplace likely to be unsustainable in their current implementation.
2. Identify sources of current health policy relevant to your workplace from different levels of government and detail their development and implementation.
Part 2:
1. Develop a PROJECT CHARTER for your proposed assessment topic.

Task Length:

1500 words

Due Date:

Week 5

Weight:

15 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Identification of activities in your workplace that are unsustainable, in the current implementation.	LO1, LO2, LO4
2	Identification of sources of current health policy (from different levels of government), justifying these choices, and explaining their development and implementation.	LO1, LO2, LO4
3	Development of a Project Charter on a matter of health policy, following the conventions and a recognised template.	LO1, LO2, LO4
4	Presentation and structure of critique and Policy Project Charter.	LO1, LO2, LO4

Assessment Task 2: Stakeholder Analysis of your Workplace and Policy Briefing Document.

Task Description:

This assessment task requires you to create a written report containing two parts:
Part 1: Develop a stakeholder analysis of your approved workplace sustainability improvement policy.
Part 2: Develop a policy briefing document.

Task Length:

3000 words

Due Date:

Week 10

Weight:

45 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Part One - Assess your ability to make a stakeholder analysis of your workplace, including justification of the method chosen.	LO1, LO2, LO3, LO4
2	Part One - Critically appraise your workplace focusing on power and politics.	LO1, LO2, LO3, LO4
3	Part One - Represent the stakeholder analysis in graphical form.	LO1, LO2, LO3, LO4
4	Part One - Communicate clearly and succinctly using the current APA Style.	LO1, LO2, LO3, LO4
5	Part Two - Critically appraise a specific quality improvement policy in your place of work.	LO1, LO2, LO3, LO4
6	Part Two - Make an assessment of the evidence base that informs the quality improvement policy.	LO1, LO2, LO3, LO4
7	Part Two - Synthesise a set of recommendations based on your appraisal of the policy and its evidence base.	LO1, LO2, LO3, LO4
8	Part Two - Communicate clearly and succinctly using the current APA Style.	LO1, LO2, LO3, LO4

Assessment Task 3: Sustainability Policy, RaCI Matrix, Policy Implementation Plan and Short Reflection.

Task Description:

This assessment task has FOUR sections which requires you to provide a written report consisting of:
1. A draft sustainability policy and a detailed plan for implementation and ongoing continuous improvement;
2. A communication (RACI analysis);
3, A Policy Implementation Plan; and
4. A short reflection.

Task Length:

2500 words

Due Date:

Week 13

Weight:

40 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	A draft sustainability policy that builds on, and uses learnings from earlier in the unit and shows a highly logical and critical structure, and is evidence-based.	LO1, LO2, LO3
2	A communication analysis that is clearly justified, and links in a clear manner with the reflection	LO1, LO2, LO3
3	Develop a short reflection on the reasons for making the changes to the revised version of the project charter, and stakeholder analysis submitted in Assessment Tasks 1 and 2 .	LO1, LO2, LO3
4	Communicate clearly and succinctly using the current APA Style.	LO1, LO2, LO3

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes and achieve a final unit grade of 50% or greater.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.