Unit Outline

Students completing this unit will have acquired knowledge about workplace culture and its impact on quality service delivery; to acquire knowledge about factors that facilitate or act as barriers to the development of a quality-culture in the workplace; apply this knowledge to critically analyse simulated work-place scenarios

Intended Learning Outcomes

As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.

On completion of this unit, you will be able to:


1.	Identify and explain a range of theoretical frameworks to describe organisational culture
2.	Identify and evaluate factors that underpin safety and quality cultures
3.	Identify and apply relevant models and methods to assess organisational cultures and climates for safety and quality
4.	Identify and analyse models and frameworks to support implementation of quality improvement ideas and organisational change

Alterations as a result of student feedback

Regular monitoring and review have been undertaken.

How will I be Assessed?

For more detailed assessment information please see MyLO.

Assessment schedule


ASSESSMENT TASK #	ASSESSMENT TASK NAME	DATE DUE	WEIGHT	LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:	Online Posts and Discussions	Week 2	30 %	LO1, LO2, LO3, LO4
Assessment Task 2:	Quiz	Week 5	25 %	LO1, LO2
Assessment Task 3:	Research Informed Case Study	Week 9	45 %	LO1, LO2, LO3, LO4

Assessment details

Assessment Task 1: Online Posts and Discussions

Task Description:

This assessment allows students to apply concepts learnt during the semester by developing posts and analysing, critically reflecting and evaluating responses from other students.

Part 1: Online Engagement in the discussion space to the Activities described in Weeks 2,4,6,8,10.

Part 2: Summary Commentary Week 13.

Task Length:

1500 words

Due Date:

Week 2

Weight:

30 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Completes all activities in the weeks identified in the directions for the assessment.	LO1, LO2, LO3, LO4
2	Contribution to the activities indicate deep engagement with unit content and academic literature. Application of critical reflection on your learning.	LO1, LO2, LO3
3	Writes in the recommended format in a structured, clear and concise manner demonstrating correct terminology, formatting and grammar. Uses scholarly sources correctly where appropriate.	LO1, LO2, LO3

Assessment Task 2: Quiz

Task Description:

This assessment task is an online quiz on the material covered in the first four weeks.

Task Length:

Due Date:

Week 5

Weight:

25 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Links to unit’s intended learning outcomes	LO1, LO2

Assessment Task 3: Research Informed Case Study

Task Description:

Assessment Task 2 is a Case Study aimed at developing your theoretical and practical understandings of quality culture and implementing quality improvement.

Task Length:

2000 words

Due Date:

Week 9

Weight:

45 %

CRITERION #

CRITERION

MEASURES INTENDED

LEARNING OUTCOME(S)


1	Constructs a report document which clearly applies the Open Disclosure Standard and Framework and identifies the scope of the problem, scope of the project, and processes to be improved	LO1, LO2, LO3, LO4
2	The report identifies 6 organizational cultural factors and explores these in detail	LO1, LO2, LO3, LO4
3	An analysis of the response with due regard for cultural influences is described and analysed.	LO1, LO2, LO3, LO4
4	The report includes a quality improvement plan consistent with NSQHS Standard 1.12 including an analysis of the chosen strategies. A Gantt chart is included to demonstrate the timeline for improvement which are realistic.	LO1, LO2, LO3, LO4
5	Writes clearly and succinctly in an appropriate academic style, presenting work in accordance with the Presentation of Assignments guidelines and with correct referencing.	LO1, LO2, LO3, LO4

How your final result is determined

To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes and achieve a final unit grade of 50% or greater.

Submission of assignments

Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.

Academic integrity

Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see Important Guidelines & Support.

Requests for extensions

If you are unable to submit an assessment task by the due date, you should apply for an extension.

A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.

The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.

Late penalties

Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.

Review of results and appeals

You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.