Unit Outline
CAM722
Leading and Managing Change in Health and Human Services
Semester 2, 2024
Kate Fennell
Tasmanian School of Medicine
College of Health and Medicine
CRICOS Provider Code: 00586B

Unit Coordinator
Kate Fennell
Email: Kate.Fennell@utas.edu.au
What is the Unit About?
Unit Description
 

This Unit explores the nature of change within the broader environmental and organisational context. It will include exploration of current theories and research around issues relating to leading and managing as well as diffusion of innovation. Strategies for successful implementation of change, including the identification of barriers to implementation are developed, particularly as they apply to health and human service settings. Participants are encouraged to examine the role of leadership in change management as well as exploring and analysing the intersection between the drivers of change, change readiness and service innovation diffusion.
Intended Learning Outcomes
As per the Assessment and Results Policy 1.3, your results will reflect your achievement against specified learning outcomes.
On completion of this unit, you will be able to:
1.
Analyse the broader societal factors impacting on change within health and human service settings including culture, community attitudes, evidence-based practice, quality and safety systems and governance.
2.
Critically examine change management theories and models and how they impact on system change and uptake of evidence-based practice and service innovation in health and human services.
3.
Analyse the intersection between the drivers of change and change readiness at an individual, organisational and system level.
4.
Critically examine the role of leadership in managing change and successful diffusion of innovation in health and human service settings.
5.
Develop strategies for applying successful change management and service innovation diffusion in health and human services including critical self-reflection on the implications for professional practice.
Alterations as a result of student feedback
 
 
 

Teaching arrangements
ATTENDANCE MODE
TEACHING TYPE
LEARNING ACTIVITY
CONTACT HOURS
FREQUENCY
Online
Individual Study
Students are expected to engage in approximately 8 hours of independent study supported by online materials
8
Weekly
Independent Learning
Students are expected to engage in approximately 2 hours of discussion board participation and assessment writing as well as seminars if practicable
2
Weekly
Attendance / engagement expectations
If your unit is offered On campus, it is expected that you will attend all on-campus and onsite learning activities. This is to support your own learning and the development of a learning community within the unit. If you are unable to attend regularly, please discuss the situation with your course coordinator and/or our UConnect support team.

If your unit is offered Online or includes online activities, it is expected you will engage in all those activities as indicated in the Unit Outline or MyLO, including any self-directed learning.

If you miss a learning activity for a legitimate reason (e.g., illness, carer responsibilities) teaching staff will attempt to provide alternative activities (e.g., make up readings) where it is possible.
 
Engagement Task 1 - Upload your Academic Integrity Certificate to the appropriate Drop Box.
Engagement Task 2 - Introduction Discussion Post.
 
 
 

How will I be Assessed?
 
For more detailed assessment information please see MyLO.
Assessment schedule
ASSESSMENT TASK #
ASSESSMENT TASK NAME
DATE DUE
WEIGHT
LINKS TO INTENDED LEARNING OUTCOMES
Assessment Task 1:
Report
See the MyLO site for the due date
30 %
LO3, LO4, LO5
Assessment Task 2:
Essay
See the MyLO site for the due date
30 %
LO2, LO3, LO4
Assessment Task 3:
Weekly Discussion Board Posts
See the MyLO site for the due date
40 %
LO1, LO2, LO3, LO4, LO5
 
Assessment details
Assessment Task 1: Report
Task Description:
Examine the role of leadership and change readiness in managing change and diffusion of service innovation within health and human service settings:
- Analyse the role of leadership in change management.
- Understand how leadership impacts on successful diffusion of innovation.
- Explore the intersection between the drivers of change, change readiness, translational research and service innovation diffusion.
- Explore strategies for successful change management and service innovation diffusion in health and human service settings.
Task Length:
2000 words
Due Date:
See the MyLO site for the due date
Weight:
30 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Demonstrated understanding of leading and managing change and service innovation diffusion.
LO3, LO4, LO5
2
Ability to articulate the relevance and application of change management and diffusion of service innovation literature to emergent situations in health and human services/organisations and service areas.
LO3, LO4, LO5
3
Adherence to conventions of English language in writing including organisation and presentation of ideas, appropriate use of language and succinctness of expression. Presentation of information in a relevant Report Format
LO3, LO4, LO5
4
Acknowledgement of sources and accurate application of the required Referencing Style (Harvard UTAS).
LO3, LO4, LO5
 
Assessment Task 2: Essay
Task Description:
Explore change management theories, models and strategies for successful diffusion of innovation particularly as they apply to health and human service settings:
- Critically examine a number of change management models and theories.
- Understand models of service innovation diffusion.
- Explore barriers and enhancers of successful change management and service innovation diffusion.
Task Length:
2000 words
Due Date:
See the MyLO site for the due date
Weight:
30 %
 
 

CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Evidence of critical analysis including ability to assess and compare different processes, strategic and system approaches to change management from real-life organisational experiences and the scholarly literature.
LO2, LO3, LO4
2
Demonstrated knowledge , understanding and application of current leading and managing change issues and the content of Module Two
LO2, LO3, LO4
3
Adherence to conventions of English language in writing including organisation and presentation of ideas, appropriate use of language and succinctness of expression.
LO2, LO3, LO4
4
Acknowledgement of sources and accurate application of the required Referencing Style (Harvard/Harvard UTAS).
LO2, LO3, LO4
 
Assessment Task 3: Weekly Discussion Board Posts
Task Description:
Weekly Discussion Board Posts

Weekly minimum of one post on the MyLO Discussion Board responding to a Task from the Module Outlines using correct academic referencing. Responses to other student entries are expected. Students are required to provide a profile of themselves, their relevant work experience and interest in the subject of change management, as their first post on the Discussion Board in the first week of the Semester.
Task Length:
2000-2500 words
Due Date:
See the MyLO site for the due date
Weight:
40 %
 
CRITERION #
CRITERION
MEASURES INTENDED
LEARNING OUTCOME(S)
1
Contributing regular MyLO Discussion Board Posts including introduction (week beginning 17th July), Weekly Module Task Responses, Weekly responses to fellow student responses and a final reflection in the week beginning 20tth October.
LO1, LO2, LO3, LO4, LO5
2
Demonstrated knowledge , understanding and application of current leading and managing change issues
LO1, LO2, LO3, LO4, LO5
3
Communicating with peers in a sensitive, supportive manner that invites discussion and respects differing opinion and confidentiality.
LO1, LO2, LO3, LO4, LO5
4
Adherence to conventions of English language in writing including organisation and presentation of ideas, appropriate use of language and succinctness of expression.
LO1, LO2, LO3, LO4, LO5
5
Acknowledgement of sources and accurate application of the required Referencing Style (Harvard/Harvard UTAS ).
LO1, LO2, LO3, LO4, LO5
 
 
 

How your final result is determined
To pass this unit, you need to demonstrate your attainment of each of the Intended Learning Outcomes, achieve a final unit grade of 50% or greater, and pass any hurdle tasks.
Submission of assignments
Where practicable, assignments should be submitted to an assignment submission folder in MYLO. You must submit assignments by the due date or receive a penalty (unless an extension of time has been approved by the Unit Coordinator). Students submitting any assignment in hard copy, or because of a practicum finalisation, must attach a student cover sheet and signed declaration for the submission to be accepted for marking.
Academic integrity
Academic integrity is about acting responsibly, honestly, ethically, and collegially when using, producing, and communicating information with other students and staff members.

In written work, you must correctly reference the work of others to maintain academic integrity. To find out the referencing style for this unit, see the assessment information in the MyLO site, or contact your teaching staff. For more detail about Academic Integrity, see
Important Guidelines & Support.
Requests for extensions
If you are unable to submit an assessment task by the due date, you should apply for an extension.
 
A request for an extension should first be discussed with your Unit Coordinator or teaching support team where possible. A request for an extension must be submitted by the assessment due date, except where you can provide evidence it was not possible to do so. Typically, an application for an extension will be supported by documentary evidence: however, where it is not possible for you to provide evidence please contact your Unit Coordinator.
 
The Unit Coordinator must notify you of the outcome of an extension request within 3 working days of receiving the request.
Late penalties
Assignments submitted after the deadline will receive a late penalty of 5% of the original available mark for each calendar day (or part day) that the assignment is late. Late submissions will not be accepted more than 10 calendar days after the due date, or after assignments have been returned to other students on a scheduled date, whichever occurs first. Further information on Late Penalties can be found on the Assessments and Results Procedure.
Review of results and appeals
You are entitled to ask for a review of the marking and grading of your assessment task if there is an irregularity in the marking standards or an error in the process for determining the outcome of an assessment. Details on how to request a review of a mark for an assignment are outlined in the Review and Appeal of Academic Decisions Procedure.